GPS Tracker FAQ - Frequently Asked Questions & Answers | Live Tracking

Frequently Asked Questions zu GPS-Tracking

Here you will find answers to the most important questions about GPS trackers, vehicle tracking and our tracking system. If you have any further questions, please feel free to contact us.

General Questions

Installation and Technology

Software and Apps

Costs and Contracts

Functions and Features

Support and Service

Data Privacy and Legal

Technical Specifications

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Frequently Asked Questions zu GPS-Tracking

General Questions

What is a GPS tracker and how does installation work?

What is a GPS tracker and how does installation work?

How accurate is GPS tracking?

How accurate is GPS tracking?

Does GPS tracking work abroad?

Does GPS tracking work abroad?

What are the benefits of GPS tracking?

What are the benefits of GPS tracking?

How quickly does the GPS system react to vehicle movements?

How quickly does the GPS system react to vehicle movements?

Which vehicle types are suitable for GPS tracking?

Which vehicle types are suitable for GPS tracking?

Installation and Technology

How is the GPS tracker installed in the vehicle?

How is the GPS tracker installed in the vehicle?

Does the GPS tracker affect vehicle electronics?

Does the GPS tracker affect vehicle electronics?

What happens when changing vehicles?

What happens when changing vehicles?

How long does the GPS tracker battery last?

How long does the GPS tracker battery last?

What happens in case of internet outage or poor mobile reception?

What happens in case of internet outage or poor mobile reception?

Can I temporarily deactivate the GPS tracker?

Can I temporarily deactivate the GPS tracker?

Software and Apps

Which tracking apps are available for Android and iOS?

Which tracking apps are available for Android and iOS?

Can I use GPS tracking on my computer?

Can I use GPS tracking on my computer?

How often is the GPS position updated?

How often is the GPS position updated?

Which reports and analyses can I create?

Which reports and analyses can I create?

Can I monitor multiple vehicles simultaneously?

Can I monitor multiple vehicles simultaneously?

Is there an offline function in the app?

Is there an offline function in the app?

Costs and Contracts

What monthly costs are incurred for GPS tracking?

What monthly costs are incurred for GPS tracking?

Is there a minimum contract term?

Is there a minimum contract term?

What does GPS tracker installation cost?

What does GPS tracker installation cost?

Are there additional costs for SMS notifications?

Are there additional costs for SMS notifications?

Are there volume discounts for multiple vehicles?

Are there volume discounts for multiple vehicles?

Functions and Features

What is geofencing and how does it work?

What is geofencing and how does it work?

Can I set up speed alerts?

Can I set up speed alerts?

Is an automatic logbook created?

Is an automatic logbook created?

What happens in case of vehicle theft?

What happens in case of vehicle theft?

Can I view historical routes and trips?

Can I view historical routes and trips?

Support and Service

How do I reach customer support?

How do I reach customer support?

Is there a trial period or money-back guarantee?

Is there a trial period or money-back guarantee?

What happens in case of technical problems with the tracker?

What happens in case of technical problems with the tracker?

Are there trainings for the GPS tracking software?

Are there trainings for the GPS tracking software?

How does the exchange of a defective device work?

How does the exchange of a defective device work?

Data Privacy and Legal

How are my GPS tracking data protected?

How are my GPS tracking data protected?

Is GPS tracking of company vehicles and employees legal?

Is GPS tracking of company vehicles and employees legal?

Who has access to my GPS tracking data?

Who has access to my GPS tracking data?